Privacy Policy

SaldoApp does not ask you to register or give a name or email. The data we process is:

• Financial data you record (amounts, accounts, categories, budgets, notes): it is stored only on your device. We do not receive it or upload it to any server.
• Technical diagnostics (Sentry): automatic error and performance reports, with data such as the device model and operating system. They do not include your financial data.
• App usage (PostHog): which features you use and how often, tied to a random identifier generated on your device, not to your name or email. It is pseudonymized data, not anonymous.
• General information requests: the App queries our server for data such as exchange rates. That request does not include your financial data, although, like any internet connection, it leaves technical data such as the IP address.
• Communications: if you write to us, we process your email and your message in order to reply.
• Website: it does not use tracking or analytics cookies. It stores in your browser, only locally, the state of the checklists in the articles. Published testimonials show the name and rating their author authorized.

To make the App work, detect and fix errors, understand which features are useful and improve them, and respond to your requests. We do not use it for advertising and we do not sell it.

With technical providers that process it on our behalf: Sentry (errors), PostHog (usage analytics) and Supabase (general information requests). Each one is governed by its own policy. Apple and Google, as app stores, process your download data under their own policies.

Some of these providers may process data outside Colombia. By accepting this Policy you authorize that transfer, which we make only for the purposes stated.

You control your financial data: you can view, edit and delete it in the App, and uninstalling the App removes it from your device (see art. 5 of the Terms on backups). We keep diagnostic and usage data only for as long as needed for the purposes in section 2.

As a data subject, you can know, update, rectify and delete your data, revoke your authorization and ask for information about how we use it. You can also file complaints with the Superintendencia de Industria y Comercio.

To exercise them, write to soporte@saldosas.com. Since we do not have your name or email linked to the App, we may ask you for technical information about your device in order to locate your data. We will answer inquiries within 10 business days at most and claims within 15 business days at most, extendable in the cases the law allows.

We do not knowingly collect data from people under the minimum age stated in the Terms. If we find that we did, we will delete it.

We will publish any change here with its date and, if it is significant, we will notify you in the App or on the site. If the change involves processing your data in a different way, we will ask for your authorization again.

Questions or requests: soporte@saldosas.com